Shipping Policy

WHAT SHIPPING METHODS ARE AVAILABLE?   

Door-to-door courier is currently the only option available. We have temporarily suspended the option for free local collection from our offices.  

Delivery prices are as follows:    

FREE SHIPPING   On domestic orders over R1000.00   

Cape Town: R85.00 

Johannesburg, Durban & Surrounds: R125.00    

Mpumalanga, North West, Limpopo & Bloemfontein: R200.00  

International Shipping: Upon request - please email info@heritage-africa.co.za

 

HOW LONG WILL DELIVERY TAKE?

We try our best to get orders out as soon as possible but please allow up to 7 working days from date of payment. We will notify you as soon as your parcel has been dispatched. During peak season (Black Friday & Christmas) please allow up to 7-14 working days from date of payment. 

* Kindly note that our extended lead times for peak season is 7-14 working days.

 

WHAT IF I NEED AN ORDER IN A RUSH?

If your order is urgent, please contact us directly on +27 (0)21 001 4330 to double check if we have stock of the items you require before placing your order. Calling us directly will avoid any delays. We can also quote you on a faster overnight delivery if required.

 

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide! Please email us on info@heritage-africa.co.za before checking out so that we can find the most effective delivery method for you.